Night-time transport network visualisation with digital light trails representing Asset Vision ICT asset management across complex infrastructure networks.

Intelligent Transport Systems maintenance and management, at scale, across Australia

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From statewide networks to tunnels, consistent evidence every time.

With the increasing demand for real time monitoring information from transport networks, Intelligent Transport Systems (ITS) assets are growing quickly in volume and complexity. Traffic signals, variable message signs, CCTV, detection systems, fibre networks and tunnel safety systems are now core operational infrastructure for many road authorities. With that growth comes higher expectations for uptime, safety, traceability, and contract assurance. 

Across Australia, transport agencies and delivery partners are using the Asset Vision (AV) Platform to bring ITS maintenance and management into a consistent, auditable operating model. It connects field activity to office workflows, improves visibility across complex portfolios, and supports consistent reporting across agencies and contractors. 

This case study highlights how the AV Platform is being applied for ITS-related maintenance and assurance through deployments including Venture Smart (Main Roads WA), TfNSW ITS and tunnel assets, and South Australia’s DIT maintenance management and surveillance model, supported by broader transport contract examples. 

Why Asset Vision was Selected 

Transport agencies and commercial maintainers needed a modern solution that could unify asset registers, inspections, defect management, work coordination and contract assurance across large, distributed ITS portfolios. Asset Vision has been selected for multiple ITS projects because it provides a single platform to standardise inspection and reporting across regions, teams and contractors, while strengthening compliance through embedded assurance workflows aligned to performance-based maintenance requirements. With mobile-first field capture, teams can collect consistent, auditable evidence on site directly linked to the asset record, and connect that activity to office review, forward works programming and capital planning where required. Asset Vision also supports real-time integration with ERP and other transport technology applications and has proven it can scale across diverse operating contexts, from statewide contracts to complex tunnel networks. 

Core Features and Benefits 

The AV Platform supports end-to-end ITS maintenance and management, enabling agencies and contractors to operate in a shared, transparent environment. Key features and benefits include: 

  • Asset Register to manage and track complex ITS hierarchies and location context with built-in GIS maps presentation layer 
  • Inspections to capture accurate, timely condition and defect information in the field. 
  • Jobs and work management to streamline reactive and planned maintenance workflows. 
  • Assurance and surveillance workflows to support compliance monitoring and performance reporting. 
  • Mobile-first, offline-capable field capture to support crews operating across regional networks. 
  • AI-supported imagery and defect detection (AutoPilot) to reduce manual effort and lift consistency where relevant. 
  • Hands-free, efficient capture (CoPilot) to improve safety and speed in the field. 
  • Dashboards and analytics for performance monitoring, compliance, and prioritisation. 
  • Configurable workflows and forms so teams can adapt processes without heavy development effort. 
  • Integration capability to connect with enterprise systems and reporting environments. 

Scope and Deployment 

Asset Vision is supporting ITS-related maintenance and management across multiple transport environments, including: 

Western Australia: Statewide ITS and corridor technology (Venture Smart, Main Roads WA) 

Asset Vision was implemented in 2018 as the asset management platform of choice for Venture Smart in Western Australia, a joint venture between Ventia and Johnson Controls. Venture Smart uses the AV Platform to handle planned and reactive maintenance for all Main Roads WA’s ITS and corridor technology assets across Western Australia as part of the Statewide Electrical Infrastructure Services Contract. This includes: 

  • 1000 traffic signal intersections 
  • 350 street lighting installations 
  • 3900 electronic school zone signs 
  • 500 roadside assist help phones 
  • 517 CCTV cameras 
  • 46 variable message signs 
  • 310 vehicle detection systems 
  • 534 Bluetooth travel time units 
  • 250,000 m optic fibre network 

These assets are spread across one of the largest and geographically distributed transport networks in the world, with 18,400km of road network spread across 2.5 million square kilometres. This contract demonstrates how the AV Platform can successfully manage high-volume ITS portfolios, enabling consistent maintenance and reporting at statewide scale. 

New South Wales: TfNSW tunnels, lift bridges, and related ITS assets 

In early 2019, Asset Vision was rolled out across Transport for NSW (TfNSW) Regional Maintenance. Building on that adoption, TfNSW expanded the AV Platform across Northern Tunnel assets, including St Helena Tunnel (Pacific Highway, near Byron Bay) and the Tugun Bypass Tunnel (Pacific Motorway, under Gold Coast Airport). Both tunnels undergo routine maintenance every three months, covering inspections of critical operating and safety systems. Asset Vision worked closely with the Northern Tunnels team to configure the platform to operational requirements and migrate data relating to the Asset Register and Maintenance Standards, supporting a consistent, auditable maintenance approach in high-criticality environments. 

What this shows (ITS lens): Asset Vision supporting complex, safety-critical operational environments, and scaling from regional maintenance into tunnel and related ITS asset contexts, while maintaining a standardised inspection and reporting model 

South Australia: DIT maintenance management and surveillance across four zones 

In South Australia, the Department for Infrastructure and Transport (DIT) manages maintenance delivery through service provider contracts across four zones covering 13,000 km of sealed, 10,000 km of unsealed roads, 742 bridges, and over 100,000 electrical assets including lighting and variable message signs. 

Following a competitive tender process, Asset Vision was awarded a contract to provide a maintenance management system (MMS) used by the road maintenance directorate to order work from industry partners, and for surveillance officers to provide assurance over work undertaken across the state. 

Within the AV Platform, DIT maintain a comprehensive, componentised asset register of all transport related assets including the ITS and lighting asset classes. Cameras, Flash Units, Poles and Bases are all tracked with relevant attributes and spatial information, allowing reactive and planned maintenance works to be recorded against the correct assets. This delivers significant asset management and operational benefits including the ability to pinpoint assets with recurring failures and identify those requiring early renewal to optimise lifecycle costs and maintain service performance. 

Work conducted by DIT’s contractors is seamlessly integrated into the AV Platform, providing DIT’s surveillance and contract management teams full visibility of planned and completed works across the South Australia. By centralising all contractor activities within the AV Platform, surveillance teams gain complete online and offline access to contract records, supporting timely, thorough inspection of completed works to ensure high-quality outcomes. This data is then ingested into DIT’s data lake, enabling automated analysis, actions, data enrichment, and connection to customised BI dashboards. 

DIT’s implementation demonstrates how the AV Platform enables assurance-driven maintenance governance and performance tracking across varied contractual frameworks, where surveillance and compliance workflows are essential.  

Client Perspective 

Across these deployments, the AV Platform has been recognised as a practical, scalable solution that supports field teams while improving transparency and consistency for agencies. 

“The Asset Vision Platform is a robust, customisable and easy to use Asset Maintenance system, which will greatly enhance and support business outcomes.” – Troy Compton: Transport for New South Wales 

Outcomes and Impact 

The AV Platform offers a versatile, scalable solution for asset management and maintenance, delivering comprehensive functionality across diverse transport environments. By managing ITS assets alongside broader transport portfolios, agencies and contractors gain improved transparency and consistency in operations. Through integrations with IoT and ITS monitoring systems, defects can be identified and resolved faster, enhancing network reliability and commuter experience. Standardised workflows and mobile-first data capture reduce administrative overhead, while embedded surveillance and compliance processes strengthen contract assurance. With shared dashboards and reporting, teams can prioritise tasks more effectively, plan with confidence, and maintain performance across contexts ranging from statewide networks to complex tunnel environments. 

Looking Ahead 

ITS portfolios will continue to grow in scale and significance as expectations from commuters, asset managers and regulators increase. The AV Platform is positioned as a future-ready solution for asset management and maintenance across ITS and diverse asset classes. Designed to support integration with broader enterprise technology strategies, Asset Vision enables agencies and contractors to operate with consistent workflows, auditable evidence, and clearer decision-making throughout the ITS lifecycle.